All Beryl & Silver jewellery is handmade and each item is unique. I aim to have most items in stock but I will also make some to order, if needed. I would love to open a commissions section in the future so stay tuned! In the meantime, if you have any questions please email me at hello@berylandsilver.com and I'll do my best to help you.

I do not use gold or gold vermeil in my jewellery making as I prefer to work with silver. I also really like the way that silver looks against the brightly coloured gemstones that I use. Plus Nanny B always wore silver... and platinum, although that's a material that I might use in the future!

I strive to be as eco-friendly as possible in everything that I do at Beryl & Silver. All of my gemstones, silver, and findings are purchased from UK family-based businesses with high environmental, social, and ecological beliefs. All of my packaging is etiher recyclable or compostable. I also make on-demand all of my backing cards and stickers in my Somerset studio using recycled materials which means that I can keep my environmental footprint to a minimum.

All of my gemstones, silver, and findings are purchased from UK family-based businesses with high environmental, social, and ecological beliefs.

Every item of Beryl & Silver jewellery is handmade by me in my Somerset studio. Each piece is individual and therefore slight variations from the images shown on the website may occur. Please note that any personalisation is handstamped (rather than machine engraved) and each letter/number is individually hammered into the metal. Variations may occur - I think this gives each piece a unique character and any variation does not constitute as a fault.

I hope that you love your Beryl & Silver jewellery but I understand that there are times when you may need to cancel your order. Once an order is placed online it will proceed directly to my Somerset studio where I get to work on your order as soon as possible. I usually require you to get in touch within a few hours of ordering, especially during peak times, if you would like to cancel your order - any cancellations need to be made before the order enters the workshop. Please email me at hello@berylandsilver.com as soon as possible and I'll do my best to help.

If you would like to leave me a message with your order, you can do so in the 'add a note' comments box on the 'my cart' page box at the checkout - feel free to say 'hello'!

All Beryl & Silver jewellery is handmade and each item is unique. I aim to have most items in stock but I will also make some to order, if needed. I would love to open a commissions section in the future so stay tuned! In the meantime, if you have any questions please email me at hello@berylandsilver.com and I'll do my best to help you.

All Beryl & Silver orders come beautifully wrapped and they make perfect gifts - for yourself or someone special! I use recyclable jewellery backing cards, reusable cotton pouches, and all my packaging is recyclable and/or compostable. I also include some useful literature in every order, such as jewellery care information, and an anti-tarnish silver polish tissue. I will also be offering beautiful gift boxes with a handwritten personal notes in the near future - the perfect option if you want to send a Beryl & Silver gift directly to a loved one. Stay tuned!

All UK orders are dispatched using Royal Mail's 1st class service. I aim to ship within 2-3 days but during busy periods such as Christmas I aim to ship within 5-7 days. Please ensure that your delivery address is correct at checkout - refunds cannot be issued for items sent to the wrong address. If you need your order urgently please email your order number and details to hello@berylandsilver.com and I will do my best to help you. You can also email me if you need any help with your delivery or have any queries. Apologies, but at the moment we do not ship internationally.

Please see our delivery policy page. Hopefully you can find the answer to your query but if you can't, please feel free to email me at hello@berylandsilver.com and I will do my best to help.

Please see our returns policy page. Hopefully you can find the answer to your query but if you can't, please feel free to email me at hello@berylandsilver.com and I will do my best to help.

Personalised items are uniquely made for you and are non-returnable and non-refundable, unless they are faulty. Please note that earrings are non-returnable and non-refundable for reasons of hygiene and safety - your statutory rights are not affected. Please see our returns policy page. Hopefully you can find the answer to your query but if you can't, please feel free to email me at hello@berylandsilver.com and I will do my best to help.

All Beryl & Silver products are handmade and are quality checked before they leave our Somerset studio. Should your purchase be faulty and this is not picked up before posting, please let me know within 5 working days. Please see our returns policy page. Hopefully you can find the answer to your query but if you can't, please feel free to email me at hello@berylandsilver.com and I will do my best to help.

Every piece of Beryl & Silver jewellery is handmade to Assay standard and will be Hallmarked when over the required 7.78 grams. All of the silver that I use, including the recycled silver, is 925 sterling silver so you can be assured that it is of the highest quality.

As advised in the product description, silver can be affected by elements such as exposure to water, heat, chlorine, chemicals found in body products/perfumes, and different skin types, especially during the summer months. I include a 'jewellery care' card with every order and recommend that you keep it for future reference. You can also head to the jewellery care page for more information. Every piece of Beryl & Silver jewellery comes displayed on a branded backing card and is delicately placed in a 100% natural cotton drawstring bag to keep your treasures looking their best. A small anti-tarnish silver polish tissue is also included with every order. We also have long-lasting jewellery polishing cloths which are available to purchase. If you have any further questions, please don't hesitate to drop me an email at hello@berylandsilver.com and I'll get back to you as soon as I can.